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How p9990 Handles Your Personal Information

This Privacy Policy tells you exactly what data p9990 collects when you open an account, make a deposit via JazzCash or Easypaisa, and use the lobby — and how we keep that data secure.

Account Data ProtectionJazzCash & Easypaisa Transaction PrivacyRaast Withdrawal RecordsCookie ControlsYour Right to Request Data
p9990 How p9990 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Cookies and Data Retention at p9990

We use SSL encryption across every page and every transaction flow — from the moment you log in on your mobile to the point your Raast withdrawal confirms. Account sessions time out after a period of inactivity, and any new device login triggers an OTP verification step to your registered number before access is granted. We keep your data only as long as it is needed for account operation or required by applicable law, after which records are deleted or anonymised.

SSL Encryption

Every connection between your device and our platform runs over SSL. This covers your login, your account wallet view, and every JazzCash or Easypaisa transaction you initiate.

OTP Account Verification

New device logins require a one-time password sent to your registered number. This step stops unauthorised access even if your password is compromised elsewhere.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

Active account records are retained while your account is open. On account closure, we retain only what applicable law requires, then delete or anonymise the rest on a defined schedule.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what we hold on your account, request a correction, or ask us to delete specific records, our support team handles privacy requests directly. Send your query through any of the channels below and include your registered account details so we can verify your identity before actioning the request.

Live Chat Start a live chat session from your account dashboard. Our support team can log and escalate privacy requests during available hours.
Email Support Write to our dedicated support address with your account username and the specific data request. We acknowledge privacy queries and work to respond promptly.
Account Help Centre Visit the Help section inside your account to find the data request form. Fill it in, submit, and our team picks it up from the queue.

What You Asked About Our Privacy Policy

These are the privacy questions we hear most from account holders in Pakistan — covering data access, payment records, cookies, and how to get in touch when something needs correcting.

We collect the name, contact details, and payment method information you provide at registration. Once your account is active, we also store login timestamps, device identifiers, and transaction records tied to your JazzCash, Easypaisa, or Raast activity.

Yes. Payment data is shared only with the payment processor needed to complete your transaction. We do not pass your JazzCash or Easypaisa account details to third-party marketers or unrelated services.

Contact our support team via live chat or email with your registered account username. Once we verify your identity, we compile and send you the account data we hold. The process typically takes a few business days to complete.

You can request deletion of your account and associated records. We will remove what we are not legally required to retain. Some transaction records must be kept for the period required under applicable law before they can be deleted.

We use session cookies for login continuity and analytics cookies to see which parts of the lobby you visit. You can block or clear cookies through your browser settings; note that disabling session cookies may affect how your account login functions.

We share data only with payment processors like JazzCash, Easypaisa, and Raast to process transactions, and with service providers who operate under data agreements with us. We do not sell your personal information to advertisers or unrelated data brokers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.